Thank you for shopping at Central Kosher!

 We strive to provide you with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

1. Returns and Refunds:

a. Defective or Unacceptable Items: If you receive a product that is defective or not of satisfactory quality, please contact us within 24 hours of the purchase.

b. Receipt Requirement: -To facilitate returns or refunds, please present a valid receipt or proof of purchase. This helps us verify the transaction details.

2. Delivery Orders:

a. Delivery Window: Customers will be provided with a specific delivery window. It is the customer’s responsibility to be available at the specified delivery address during this time.

b. Contact Information: Customers must provide accurate and up-to-date contact information to ensure successful delivery and communication.

c. Delivery Attempt: If a customer is not home during the agreed upon delivery time slot, the delivery may be left outside the property and the responsibility lies with the customer.

3. How to Initiate a Return:

To initiate a return or report an issue, please contact our customer service at 07592 453 797 or [email protected]. Provide your order number and a detailed description of the issue.

4. Communication:

Our customer service team is here to assist you with any concerns or questions regarding your purchase. Feel free to reach out for updates, tracking information, or assistance with the return process. We appreciate your understanding and cooperation. This return policy is subject to change, and any updates will be communicated on our website. Thank you for choosing Central Kosher.